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FAQ

  • Pilgrim satisfaction reached 91% during the 1446 AH (2025 CE) Hajj season, a 10-point increase from the previous year.
  • The Kingdom welcomed over 18.5 million pilgrims and Umrah performers in 2024 CE.
  • The Prophet's Mosque (Al-Rawdah Al-Sharifah) received 13 million visitors, with visitor satisfaction reaching 81% in just two years.
  • More than 89 initiatives were implemented in 2024 CE, achieving a 95% compliance rate.
  • The number of volunteers more than doubled in 2024 CE, from 15,000 to 153,000.
  • Makkah ranked fifth globally in international visitor numbers and seventh in the Tourism Performance Index.
  • The program implemented over 100 initiatives in collaboration with more than 45 implementing partners.
  • The Umrah satisfaction index reached 82% in 2024 CE.
  • The "Nusk" app was launched, offering over 100 diverse services to facilitate the pilgrims' experience. The Saudi visa platform was launched to facilitate the issuance of all types of visas, from Hajj and Umrah visas to visit visas, serving 3,000,000 beneficiaries who were able to issue the visa in just 5 minutes.